Ventex Corporation, the world's premier supplier of refurbished Canon, ASML, and Nikon lithography steppers and scanners, announced today that it has established a Customer Service Center (CSC) in Masserberg, Germany. The Center will start operations by immediately offering field service and technical support to Ventex's customers in the region with plans to expand the Center into a spare parts depot in 2012. The Center is ideally located geographically to support Ventex's growing customer base in Europe, Russia, Belarus, and Israel.
'Ventex's business in Europe has increased significantly in 2011,' said Jay Bukant, Ventex's Vice-President of Operations. 'We are pleased to see both an increase in new customers and an increase in business from existing customers in the region.'
'Moreover, we are forecasting continued growth in the demand for our products and services from chipmakers in the region in 2012. The establishment of this Customer Service Center in Masserberg, Germany represents our commitment to our customer base in the region.'
Ventex now provides customers with service and support from its Customer Service Centers in San Jose, California, Glasgow, Scotland, Hsinchu, Taiwan, and Masserberg, Germany.
The establishment of Ventex's Customer Service Center in Masserberg, Germany is the latest successfully accomplished milestone in a strategic growth plan launched by Ventex's owners in September 2010. With high OEM prices, reduced budgets, and global competitive pressures, the semiconductor industry's demand for refurbished lithography equipment has increased dramatically over the past several years and Ventex's strategic growth plan is designed to position the company as the vendor of choice to meet this demand.